RETURN AND REFUND POLICY    

At Emprezsa, managed by Codeaccelerate Tech, we are committed to providing a convenient and reliable shopping experience. In this document, “we,” “us,” and “our” refer to Codeaccelerate Tech, while “you,” “your,” and “user” refer to our valued customers. By purchasing from our site, you agree to the following terms for returns and refunds. Our policy is designed to make the return process transparent and straightforward. 

Eligibility for Returns 

• Items must be unused, unwashed, and in original condition with all tags, labels, and packaging intact. 
   
• Ensure all original tags, labels, and boxes are included. 
   
• Products that have been worn, cleaned, or altered in any way are not eligible for return. 
   
• Return requests must be submitted within 48 hours from the delivery date. Contact our customer service team within this timeframe to initiate a return. 
   
• Items that do not meet these requirements will not be accepted. 

How to Initiate a Return 

Step 1: Submit a Request 

• Email your return request including your Order ID and reason for return to  codeacceleratetech@gmail.com. 
   

Step 2: Share Supporting Evidence 

• For damaged, defective, or incorrect items, attach clear photos or videos of the issue to help us process your request faster. 
   

Step 3: Follow Return Instructions 

• Once your return request is approved, we will provide detailed instructions for returning the item. 
   
• We reserve the right to refuse returns that do not comply with our guidelines. 

Refund Process & Timeline 

• Once we receive your returned item, our team will inspect it to ensure it meets the return conditions. 
   
• You will be notified of approval or rejection of your refund. 
   
• Approved refunds will be credited to your original payment method within 5–7 business days. 
   
• A confirmation email will be sent once the refund is completed. 

Partial Refund Guidelines 

• In cases where items partially meet return criteria, such as minor damage or missing packaging, we may provide a partial refund at our discretion. 

Damaged, Defective, or Incorrect Products 

• If you receive a damaged, defective, or incorrect item, please submit a return request within 48 hours of delivery. 
   
• Include clear photos or videos of the issue to help us resolve the matter quickly. 

Need Assistance? 

• For any questions or support regarding returns or refunds, please contact our customer support team at  codeacceleratetech@gmail.com. 

Thank you for choosing Emprezsa. Your trust is important to us, and we strive to ensure your shopping experience remains outstanding.